Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect personal information in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Swedish data protection laws.
1. Introduction
  • Quest Platform provides a cloud-based Software-as-a-Service (SaaS) solution designed for sales management.
  • This Privacy Policy explains how we collect, use, store, and protect personal information in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Swedish data protection laws.
  • By using our Services, you agree to the practices outlined in this Privacy Policy.
2. Information We Collect
  • Account Data: Name, email, phone, login credentials.
  • Business Data: Leads, campaign performance, sales activities, salary-related records.
  • Usage Data: Device details, IP address, browser, log files.
  • Payment Data: Subscription billing and transaction details (processed via third-party payment providers).
3. Purpose and Legal Basis of Processing
  • Delivering SaaS services (contract performance).
  • Processing payments and subscription billing.
  • Compliance with Swedish/EU legal obligations.
  • Improving services (legitimate interest).
  • Marketing communications (with consent).
4. Data Storage & Security
  • Data is stored on secure servers within the EU/EEA.
  • Standard encryption and access controls are applied.
  • In case of a data breach, we will notify you and the Swedish Authority for Privacy Protection (IMY) as required by GDPR.
5. Data Transfers Outside EU/EEA
  • If transfers occur, they will follow GDPR safeguards (Standard Contractual Clauses).
6. Retention
  • We retain data as long as necessary for service provision or legal compliance.
7. Data Subject Rights
  • Under GDPR, you have the right to access, correct, delete, restrict, or transfer your data.
  • You can also object to processing.
8. Data Ownership
  • You (the customer/organization) own the data you input into the Quest Platform.
  • We act as the data processor, while your organization is the data controller.
9. Contact
  • backoffice@qualityflow.eu
Last updated: December 2024